Terms & Conditions

    TERMS OF USE

    The following terms and conditions govern your visit and your use of https://itrmantra.com/ (hereinafter referred to as “Site”) owned and operated by Vivek Tiwari & Co., a company incorporated under the laws of India, having its registered address at 883, Akshardham Appartments, Pocket-3,Sector - 19, Dwarka, New Delhi, 110075, India (hereinafter referred to as “we”, “us”, “our”, or “ITRMANTRA”). Access and use of this Site and the products and/or services available through this Site, you expressly accept and agree to the terms and conditions set forth herein or other specific portions of the Site along with the disclaimers, if any. If you do not agree, kindly do not access this Site.
    This Terms of Use is updated on 6th July 2021, and we may on our sole discretion change the products and/or services available through this Site from time to time.


    USE OF THIS SITE

    You represent and warrant that you are at least 18 years old and legally entitled to use this Site. You agree not to misuse this Site for any illegal purpose or cause damage this Site. You agree not to copy, reproduce, publish, or distribute any material of this Site.


    ITRMANTRA SERVICES

    ITRMANTRA offers online services i.e. Online PAN Application, Online TAN Application, Online Digital Signature (DSC), application for relief Form-10E U/S 89, E-Filing (ITR), and reply notice issued by IT Department. ITRMANTRA is only provider of online multiple said services on the single plate form till now, and any dispute related to said services shall be directly addressed by you with the entity towards which such payment is being made.


    USERS OF THIS SITE

    The users of the Site are categorized as follows:
    a) Visitors or non-registered user who may access content of the Site (hereinafter referred to as “Visitor”);
    b) Registered user who has created an account on the Site to avail the services (hereinafter referred to as “Registered User”); and


    ITRMANTRA USE OF SERVICES

    a) Only the Registered User who have registered on the Site can avail the services being offered on the Site;
    b) The persons, who are not registered on the Site, are unauthorized. Any unauthorized use of services is illegal;
    c) You agree that services to Online PAN Application, Online TAN Application, Online Digital Signature (DSC), application for relief Form-10E U/S 89, E-Filing (ITR), and reply notice issued by IT Department are real time to our server and no refund or exchange in permitted; and
    d) You agree that you are solely responsible for the correctly entering the details during Online PAN Application, Online TAN Application, Online Digital Signature (DSC), application for relief Form-10E U/S 89, E-Filing (ITR), and reply notice issued by IT Department and all the charges/fees that result from those transaction. In an event, you have entered incorrect details for Online PAN Application, Online TAN Application, Online Digital Signature (DSC), application for relief Form-10E U/S 89, E-Filing (ITR), and reply notice issued by IT Department you agree that you are responsible for such information/transaction, and shall not hold ITRMANTRA responsible for such purchase/ Transaction. Please refer the Refund Policy #link to refund policy# for details regarding refund.
    e) You agree not to fraudulently enter confidential detail for Online PAN Application, Online TAN Application, Online Digital Signature (DSC), application for relief Form-10E U/S 89, E-Filing (ITR), and reply notice issued by IT Department of yours, your family member, friends, or any other person using the services.


    CHARGE AND FEES

    We charge nominal fee to services being offered on the Site. However, we may increase/decrease the service fee in future, at our sole discretion, charge fee for such services, and the same may be notified to you or posted on the Site.


    INTELLECTUAL PROPERTY RIGHTS

    Copyright, trademarks, and other intellectual property rights, whether registered or unregistered, in all material on this Site shall remain at all times vested in us or our licensors. You agree that all materials of this Site are for your personal and non-commercial use only.

    PRIVACY POLICY

    Your privacy is important to us. Please refer to our Privacy Policy, which governs how we use your information, at https://www.itrmantra.com


    COMMENTS

    The comments on the contents published on the Site can be provided only by the Registered Users. The user of the Site agrees to display their details along with the comments and reviews, if any.

    Vivek Tiwari & Co. WITH LAW ENFORCEMENT AGENCY

    We may inform and/or provide information to law enforcement agencies or government of unlawful activity by the Visitors and Registered User.


    DISCLAIMER OF WARRANTY / LIMITATION OF LIABILITIES

    ALL PRODUCTS AND/OR SERVICES MADE AVAILABLE ON OR THROUGH THIS SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

    WE AND OUR AFFILIATES, AND THEIR STAFF DO NOT WARRANT, AND HEREBY DISCLAIM ANY WARRANTIES, EITHER EXPRESS, IMPLIED OR OTHERWISE, WITH RESPECT TO THE SITE, CONTENT QUALITY, ACCURACY, COMPLETENESS AND ADEQUACY, OR THAT THE PRODUCT OR SERVICES WILL MEET YOUR NEED OR EXPECTATIONS.

    WE AND OUR AFFILIATES DO NOT WARRANT THAT THE SITE WILL OPERATE IN AN UNINTERRUPTED MANNER AND IT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

    EXCEPT AS PROHIBITED BY LAW, YOU AGREE THAT WE AND OUR AFFILIATES, WILL NOT BE LIABLE TO YOU FOR ANY LOSS OR DAMAGES ARISING OUT OF OR RELATING TO THESE TERMS OF USE, OR YOUR (OR ANY THIRD PARTY) USE OF OR INABILITY TO USE THIS SITE.

    EXCEPT AS PROHIBITED BY LAW, YOU AGREE THAT WE AND OUR AFFILIATES WILL HAVE NO LIABILITY FOR ANY CONSEQUENTIAL, INDIRECT, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES, WHETHER FORESEEABLE OR UNFORESEEABLE, AND WHETHER WE AND OUR AFFILIATES HAS BEEN NEGLIGENT OR OTHERWISE AT FAULT.

    INDEMNIFICATION

    You agree to indemnify, defend and hold us harmless and our respective affiliates, officers, directors, governing board members, employees, and agents from and against any third party claims arising out of your use or any way related to your use of the Site, including any liabilities, damages, expenses, including litigation cost and attorneys’ fees.


    TERMINATION

    If you breach any provision of this Terms of Use, we reserve right to suspend or prohibit your access to this Site.


    GOVERNING LAW AND JURISDICTION

    The provisions of this Terms of Use are governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts at New Delhi, India.


    ARBITRATION

    In the event of any dispute or differences arising out of or in connection within this Agreement then in such an event the Parties shall resolve the dispute or difference by reference to Arbitration to be conducted in New Delhi, India, in accordance with the Arbitration and Conciliation Act 1996. You agree that Vivek Tiwari & Co. shall have sole right to appoint the arbitrator.


    SEVERABILITY

    The provisions contained in this Terms of Use are enforceable independent of each other. If any provision is determined by the competent court to be unenforceable, the other provisions will continue in effect.


    CHANGES TO TERMS OF USE

    This Terms of Use is effective as of 6th July 2021, and will remain in effect except with respect to any changes in its provisions in future. The changes to the provisions of this Terms of Use will come in effect immediately after being posted on this Site. We may change our Terms of Use from time to time. If we do, we will update this Terms of Use on our website which will bind to you as and when updated.
    Your continued use of the product and/or services after we post any modifications to the Terms of Use on the Site will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Terms of Use.
    If we make any material changes to this Terms of Use, we will notify you either through the email address you have provided us, or by placing a prominent notice on the Site.

    GRIEVANCE OFFICER

    In accordance with Information Technology Act, 2000 (as amended) and rules made there under, the name and contact detail of the Grievance Officer who may be contacted is:
    Grievance officer: Vivek Tiwari
    E-mail id: info@itrmantra.com
    Mobile: +91 8800022202